Service is little bit late

This is a user to user support forum. It is not manned by Apple, and is handled by users like you, who volunteer their time to answer questions. You also need to remember it is international, and time figures into the equation. Someone will need to read your question and if they know an answer, they will post it. If not, you just have to wait.

However, 10 minutes of waiting is not that long, be patient. I know nothing of iMovie, so I cannot help, but someone will be along soon.